Curbside-pickup, in-store pickup, and shipping where order delivery and accuracy becomes a critical aspect of valuable customer experience to drive conversion and sales.
In today's episode, listen to the Founder and CEO of a Last Mile Delivery Solution company, FenixCommerce, Mr. Akhilesh Srivastava in discussion with our amazing host Carlos Diaz talk about these issues.
- Are you providing customer a dynamic and reliable promise date with Order By Get By, Limited Quantity alerts?
- Are you providing dynamic promotions based on a customer promise date to increase conversion?
- Are you leveraging power of AI and data (operational, inventory & carrier) for accurate delivery?
- Do you have an increased call volume and your customer service suffering in new normal?
- Do you have ability to forecast store capacity (labor) to fulfill the customer promise?
Have an idea or insight that you would like to share on our podcast? If you are from retail world then we would love to hear from you. Send an email to retailcorner@proxima360.com or signup at proxima360.com.
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