Retail Corner: New Normal in Retail Technology & Business
A deeply informative podcast on New Normal in Retail Industry. We cover current retail landscape, best of breed products and retail business best practices. Tune in to listen to retail experts and community thinkers on retail industries current trajectory as well as future projections.
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Episodes
Wednesday Apr 12, 2023
Wednesday Apr 12, 2023
In this episode of Retail Corner, listen to Jeremiah Curvers, CEO of Polysleep, talk about how to embrace a growth mindset in a competitive niche market and rise to the top. You will listen to our host talking with Jeremiah on the following points:
What does not having a growth mindset mean to you?
How have you seen sustainability change your corner of the retail world?
What do you think is key when it comes to setting up solid partnerships with sustainable providers?
How have you overcome all the modern challenges with supply chains and distribution centers?
What are you working on right now that excites you?
About our guest, Jeremiah Curvers:
Raised in a Belgian family with a strong entrepreneurial spirit in furniture and decor, Jeremiah emigrated to Canada at the age of 15. It was only two years later that he founded his first business venture; it was a sign of things to come. His early passion for graphic design and technology led him into digital marketing for major brands, including – at age 24 – a management position at Yellow Pages Group and consulting work with Videotron, Bell, Wawanesa, Cossette, Touché! and others.
During these formative years, he began to embrace the notion of disruptive innovation, an idea that innovation by an outsider can eventually replace establish, market-leading firms. This approach inspired him (following a painful back injury – but that’s another story!) to found Polysleep in 2016. And it drives the business to this day. Leveraging state-of-the-art research and development techniques and the latest digital marketing strategies, Polysleep became one of the Globe and Mail’s “Canada’s Top Growing Companies” in 2022, ranking an impressive 39th out of 430 successful businesses.
Jeremiah is also a firm believer in walking the talk when it comes to living personal values. Polysleep, as a company, is well known for its environmentally responsible production and “mattress in a box” delivery methods, as well as its support for numerous charities. For his part, Jeremiah is an active member of the Board of Directors for Big Brothers Big Sisters of Montreal and helps other companies as an executive advisor. Jeremiah’s goal is to sleep well at night knowing he’s helping others do the same.
Linkedin: https://www.linkedin.com/in/jeremiahcurvers/
Website: https://polysleep.ca/
About Retail Corner Podcast:
Host: Carlos Diaz
Producer: Sachin Kumar Bhate
Listen to other podcasts at: https://retailcorner.live
Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT
Spotify: https://spoti.fi/3dvjpDJ
Google Podcast: https://bit.ly/3DFHXHw
Amazon Music: https://amzn.to/3tkbhk1
Interested in being on our podcast?
Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live
Wednesday Apr 05, 2023
Wednesday Apr 05, 2023
In this episode of Retail Corner, listen to Melissa Wong, CEO & Co-Founder of Zipline, talk about the future of retail and how digital innovation is revolutionizing the customer experience. You will listen to our host talking with Melissa on the following points:
How has brick-and-mortar retail evolved in the last few years?
Issues with store execution? Examples of brands communicating ineffectively/inefficiently?
Why is now the time for retailers to invest in digital transformation, despite economic concerns?
How does one balance the need to embrace digital transformation with the importance of maintaining a strong in-person shopping experience for customers?
How does one measure the success of a digital transformation initiative in the retail industry?
Advice for retailers who are just beginning their digital transformation journey?
How does communication affect a brand? The associate? The customer experience.
How have trends like ‘quiet quitting’ affected the state of retail and what tools do front-line workers need in order to get their jobs done?
What does the future of retail look like? What are some of the biggest trends and changes we can expect to see in the retail industry in the next decade?
How are consumer preferences and behaviors changing, and how will this impact the way retailers operate in the future?
About our guest Melissa Wong:
Melissa Wong is the CEO And co-founder of Zipline, a unified platform for operational excellence helping 80+ best-in-class retailers bring brand strategies to life in stores. Under Melissa's leadership, Zipline has achieved a Net Promoter Score of 72, was included in the Inc. 5000's list of fastest-growing private companies, and received an honorable mention in Fast Company for World-Changing Ideas. Melissa was also named a 2022 Brick-and-Mortar Power Player by Business Insider and won gold in the 2022 Stevie Awards for Women in Business.
Linkedin: https://www.linkedin.com/in/melissaawong/
Website: https://getzipline.com/
About Retail Corner Podcast:
Host: Carlos Diaz
Producer: Sachin Kumar Bhate
Listen to other podcasts at: https://retailcorner.live
Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT
Spotify: https://spoti.fi/3dvjpDJ
Google Podcast: https://bit.ly/3DFHXHw
Amazon Music: https://amzn.to/3tkbhk1
Interested in being on our podcast?
Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live
Wednesday Mar 29, 2023
Wednesday Mar 29, 2023
In this episode of Retail Corner, listen to Sean White, a Supply Chain Leader in the Retail Industry, talk about Supply Chain Management. You will listen to our host talking with Sean on the following points:
As a supply chain leader:
How do you foster a growth mindset within an organization, and what are some effective strategies for promoting ongoing employee learning and development?
To what extent does process optimization impact business performance and competitiveness?
What is Integrated Business Planning (IBP) & how does it contribute to overall business strategy?
As a mentor/ leader:
How does effective leadership impact the overall efficiency and productivity of a supply chain, and what metrics can be used to measure this?
What steps are organizations taking to prioritize sustainability considering the current circumstances?
As a leader in the egg industry:
How is avian influenza impacting the industry?
Which companies are profiting the most from the current state of the egg industry?
Where do you see the industry going in the next 12 months?
About our guest Sean White:
I have over 13 years of experience in the supply chain. I am deeply intrigued by data analysis and the power it wields to drive optimization within a company. I have focused my career on isolating problems, constructing solutions, and executing continuous improvement plans. Partnering with cross-functional teams is an essential tool I use to gain buy-in and identify the best path for project success. I have an infectious curiosity to learn and whenever possible I attempt to share the lessons I have learned.
Linkedin: https://www.linkedin.com/in/swh001/
About Retail Corner Podcast:
Host: Carlos Diaz
Producer: Sachin Kumar Bhate
Listen to other podcasts at: https://retailcorner.live
Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT
Spotify: https://spoti.fi/3dvjpDJ
Google Podcast: https://bit.ly/3DFHXHw
Amazon Music: https://amzn.to/3tkbhk1
Interested in being on our podcast?
Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live
Wednesday Mar 15, 2023
Wednesday Mar 15, 2023
In this episode of Retail Corner, listen to Justin Honaman, Head, Worldwide Retail & CPG GTM at Amazon Web Services (AWS), talking about innovations currently happening at Amazon and how retailers can utilize them to enhance customer experience and engagement. You will listen to our host talking with Justin on the following points:
With Amazon having so many different aspects, where do you fit into the world of Amazon’s landscape and how retailers engage with different parts of Amazon talk about some of the big things you are seeing in the industry.
Since Amazon is an industry leader in so many places how does your corner of the business focus on the customer and helping those customers engage with their customers? What do you feel your team gets right consistently?
There is so much noise when working in the logistics and distribution space - What do you consider the most important methods to consider – where is Amazon playing?
The balance between “Brick and mortar” and “e-commerce” is a puzzle many retailers are still struggling with -What challenges or opportunities do you singularly see coming from the e-commerce side?
Are you seeing any trends that you are excited about that will help solve challenges in the next few months
Connecting with people is always important to success… How do you ensure that you are connected to your customer’s needs?
About our guest Justin Honaman:
Justin Honaman leads the worldwide Retail and Consumer Packaged Goods (CPG) Go-to-Market team at Amazon Web Services (AWS). He is also the worldwide segment leader for Food & Beverage. His team’s focus within Retail and CPG is on delivering supply chain, ecommerce, data / analytics and digital engagement business solutions for customers globally. Justin has spent the majority of his career in Consumer Goods and Retail both on the customer side (Coca-Cola, Georgia Pacific) as well as the technology / consulting side (Accenture, EY). Justin lives in Atlanta, Georgia.
Linkedin: https://www.linkedin.com/in/justinhonaman/
Twitter: https://twitter.com/jhonaman
Website: https://www.amazon.com
About Retail Corner Podcast:
Host: Carlos Diaz
Producer: Sachin Kumar Bhate
Listen to other podcasts at: https://retailcorner.live
Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT
Spotify: https://spoti.fi/3dvjpDJ
Google Podcast: https://bit.ly/3DFHXHw
Amazon Music: https://amzn.to/3tkbhk1
Interested in being on our podcast?
Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live
Wednesday Mar 01, 2023
Wednesday Mar 01, 2023
In this episode of Retail Corner, listen to Jessica Rennard, Chief Merchandising Officer at Helpsy, a certified B corp and clothing collection and resale company whose mission is to keep clothing out of the landfill. Jessica puts focus on the business decision process and its efficacy on data versus gut feeling. You will listen to our host talking with Jessica on the following points:
With so many moving parts, how are you using data to provide the best for your customers?
Since this is such a tech endeavor that deals with the details of fashion, how do you balance the two sides of the equation between head and heart? (or gut vs data)
Customer acquisition and care sounds like a huge part of what you are getting right. What do you think is the secret to helping your customers help others? (giving more data to sellers)
All of this alone would be a great and complicated business, but there is a deeper reason you are doing this, Right? (sustainability - Extending lifecycle - Corporate certification )
For some of our listeners that may not be aware... Where does Helpsy fit into the retail landscape?
About our guest Jessica Rennard:
Jessica Rennard is passionate about extending the life cycle of secondhand clothing. She has worked in the resale market for the majority of her career, and has helped develop the industry. In 2020 she launched a secondhand business that supplies inventory to casual sellers that utilize reCommerce marketplaces. She now works for Helpsy as Chief Merchandising Officer - a certified B corp and clothing collection and resale company whose mission is to keep clothing out of the landfill. She holds a Master’s in Public Administration and believes that Helpsy’s role in the circular economy plays a role in strengthening modern society.
Linkedin: https://www.linkedin.com/in/jessicarennard/
Company: https://www.helpsy.co
About Retail Corner Podcast:
Host: Carlos Diaz
Producer: Sachin Kumar Bhate
Listen to other podcasts at: https://retailcorner.live
Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT
Spotify: https://spoti.fi/3dvjpDJ
Google Podcast: https://bit.ly/3DFHXHw
Amazon Music: https://amzn.to/3tkbhk1
Interested in being on our podcast?
Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live
Wednesday Feb 22, 2023
Wednesday Feb 22, 2023
In this episode of Retail Corner, listen to Nick Pandya, SVP of Global Business Development at Tejas Software Inc., providing retailers with a complete suite of end-to-end fulfillment e-commerce solutions. Nick provides insights on the importance of supply chain for mid-size retailers and how they can build the right omnichannel experience for their customers. You will listen to our host talking with Nick on the following points:
Understand the supply chain in the current market.
Building the right shopping experience in the changing e-commerce landscape.
Challenges for brick-and-mortar retailers moving online.
How Tejas Software product TOMS Lite helps retailers transition to e-Commerce.
About our guest Nick Pandya:
A business development/partnerships professional with a demonstrated history of working within the E-commerce industry. Skilled in digital retail strategy and marketing, Nick has a deep understanding of e-retail and current consumer experiences connected to Omni-Channel -in-store M/e-Retail and the importance of consumer-brand loyalty. Having worked with many software solution providers across various product sectors obtain a solid foothold within the e-retail / FMCG industry.
Linkedin: https://www.linkedin.com/in/nick-pandya-8206529/
Company: https://tejassoftware.com/
TOMS Lite: https://tejassoftware.com/tejas_order_management_lite.html
About Retail Corner Podcast:
Host: Carlos Diaz
Producer: Sachin Kumar Bhate
Listen to other podcasts at: https://retailcorner.live
Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT
Spotify: https://spoti.fi/3dvjpDJ
Google Podcast: https://bit.ly/3DFHXHw
Amazon Music: https://amzn.to/3tkbhk1
Interested in being on our podcast?
Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live
Wednesday Feb 08, 2023
Wednesday Feb 08, 2023
In this episode of Retail Corner, listen to Tony Gallo, Managing Partner for Sapphire Risk Advisory Group, which is considered one of the Top Security Firms in the cannabis industry. Tony, who has been recognized by High Times Magazine’s 100 Most Influential Cannabis People, provides insights on the importance of focusing on the bottom line in a high-risk retail business. You will listen to our host talking with Tony on the following points:
What is the high-risk retail industry and what is the difference from general retail? - What is the biggest area of loss seen in the high-risk retail industry i.e.; Robberies, break-ins, internal theft?
Growth Mindset -- Within one of the fastest growing sectors (cannabis) what does a growth mindset look like? Is it better to be the tortoise or the hare?
Finding partnerships -- Partnerships are key in the current environment... What successes have you seen in smaller retailers partnering?
About our guest Tony Gallo:
Considered the “OG of Cannabis Security”, Tony has been in the cannabis industry since 2013 and has worked with over 600 cannabis clients in 35 States and Canada designing their security program from application to operations. Tony has spoken at over 100 cannabis business conferences across the United States and is considered one of the leading security authorities in the State/City application license process, physical security build-outs, and standard security operating procedures. He is regarded as a leader in high-risk security program design and has helped open more than 1,000 high-risk businesses in the United States, Canada, and Mexico.
For over 30 years, he has been a Senior Executive, possessing both strategic and tactical security experience in the multi-unit retail industry with such companies as Sears, Federated Department Stores and EZCorp. Tony received his Bachelor of Science degree in Criminal Justice from New Jersey City University in Jersey City, NJ, and is a published author on high-risk security and safety planning.
Linkedin: https://www.linkedin.com/in/tony-gallo-03736041/
Company: https://www.sapphirerisk.com
About Retail Corner Podcast:
Host: Carlos Diaz
Producer: Sachin Kumar Bhate
Listen to other podcasts at: https://retailcorner.live
Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT
Spotify: https://spoti.fi/3dvjpDJ
Google Podcast: https://bit.ly/3DFHXHw
Amazon Music: https://amzn.to/3tkbhk1
Interested in being on our podcast?
Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live
Thursday Feb 02, 2023
Thursday Feb 02, 2023
In this episode of Retail Corner, listen to Nina Schitermann, SVP Sales Operations, Lidl US, who provides insights on the power of possibilities in leveraging a growth mindset for new retail frontiers. You will listen to our host talking with Nina on the following points:
What does not a growth mindset mean to you? - Scalability
How have you approached change - Growing in new markets
What do you think is key when it comes to setting up solid partnerships with retailers - Owned brands vs outside brands?
How have you overcome all the modern challenges with supply chains and distribution centers?
How have you had to adjust your practices to adapt to the changing workforce and employee retention?
About our guest Nina Schitermann:
As a senior retail executive, sales and operations strategist, and transformational business leader, I bring a record of success and expertise in driving excellence and building profitable operations at the highest levels of global business. I excel at building performance-oriented teams and business cultures, planning and executing impactful, large-scale change initiatives, and adapting brands to thrive in new international markets and diverse cultures. Combining a "people-first" leadership style with an ability to break down complex ideas for a range of audiences-I work effectively at every level of the enterprise to quickly align stakeholders behind a shared vision and deliver new levels of performance that consistently exceed expectations.
About Retail Corner Podcast:
Host: Carlos Diaz
Producer: Sachin Kumar Bhate
Listen to other podcasts at: https://retailcorner.live
Subscribe our Podcast: Apple iTunes: https://apple.co/3eoeUdT
Spotify: https://spoti.fi/3dvjpDJ
Google Podcast: https://bit.ly/3DFHXHw
Amazon Music: https://amzn.to/3tkbhk1
Interested in being on our podcast?
Submit request at: https://www.retailcorner.live/guests/intake/ or email podcast@retailcorner.live